Information about the business and team?
Our client is a global provider of people intelligence and business insight solutions, serving clients across wealth management, professional services, financial services and corporate sectors. The business helps organisations identify, understand and engage with influential individuals, companies and decision-makers through a range of data, intelligence and research products. You will be supporting a small legal team that works closely with commercial stakeholders across the business.
What does the client need help with?
The legal team has developed a robust legal triage process for the sales team to follow and requires operational support to ensure that legal matters are channelled appropriately and that internal processes are consistently adhered to. This role is intended to maximise the efficiency of the legal team, helping them focus their time on high-value legal work whilst improving engagement with sales stakeholders. The position will begin as a three-month trial with the expectation that it could develop into a longer-term opportunity.
What will the role involve?
This role will sit across the legal and sales functions, acting as a key point of coordination to ensure legal requests are managed effectively and in line with established processes.
Key responsibilities are likely to include:

• Acting as the first point of contact for legal requests from the sales team and ensuring matters are correctly triaged
• Monitoring compliance with the legal team's established intake and escalation processes
• Building positive relationships with sales stakeholders whilst maintaining appropriate governance and process discipline
• Helping ensure legal resources are focused on the right matters by directing requests through the prescribed channels
• Coordinating with the LOD managed service and acting as a natural extension of the in-house legal team to help manage workflow volumes
• Supporting the legal team with operational process improvements as the role develops
• Contributing to playbook, policy and other legal operations projects
• Tracking requests, maintaining records and providing visibility over legal demand and workflow
• Bringing a highly organised and structured approach to legal operations and stakeholder management

What skills do they need?
You will be a highly organised Junior legal operations professional, with strong stakeholder management skills. You will be confident working between legal and commercial teams, ensuring processes are followed without damaging relationships.
Success profile:

• Strong organisational and project management skills
• Experience managing legal intake, triage or legal operations processes
• Excellent stakeholder management and communication skills
• Ability to influence commercial teams whilst maintaining legal governance requirements
• Comfortable working with high volumes of requests across multiple stakeholders
• Experience supporting in-house legal teams and external managed legal services would be advantageous
• Pragmatic, approachable and collaborative working style
• Strong attention to detail and process discipline

Working Pattern: Full time
Start Date: Early September 2026
Duration: Initial 3-month trial with potential for a longer-term engagement